This Agreement was last modified on May 19th, 2019.
Please read these Terms of Service completely using kirileonard.com which is owned and operated by Kiri Østergaard Leonard. This Agreement documents the legally binding terms and conditions attached to the use of the Site at KiriLeonard.com.
This website located at kirileonard.com referred to as the “Site”, is provided by Kiri Østergaard Leonard, “we,” “our,” or “us” refers to the shop. The person accessing this Site is referred to as (“you,” “your”).
1. You Agree to These Terms by Using This Site
Kiri Østergaard Leonard reserves the right to terminate your access to the Site, without any advance notice.
This Agreement is governed in accordance with the laws of Austin, Texas, United States.
Changes to This Agreement
Kiri Østergaard Leonard reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service. Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access kirileonard.com immediately.
2. Permitted Use of the Site; Termination
The information and materials on this Site are provided for general informational purposes. You may use this site solely for the purpose of learning about and/or purchasing Kiri Østergaard Leonard’s services, artwork, prints, and products. You may not use, reproduce, or distribute the text, art or any other content on this Site for any other purpose. This site is not directed at children and you may not use this site if you are under the age of thirteen.
4. Limitations of Liability
Your use of this site is at your own risk. Neither Kiri Østergaard Leonard, nor any other party involved in creating, producing, or delivering the site or its content, are liable for any direct, indirect, punitive, incidental, special, consequential or other damages arising out of or in any way connected with the use of this site whether based on contract, tort, strict liability or otherwise, even if advised of the possibility of any such damages. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
The Shop accepts payment through PayPal. Items will be shipped when payment has been cleared.
Upon purchase, you should receive an order confirmation email immediately. Items are packed Tuesday and shipped out every Wednesday unless otherwise notified.
All items will be neatly packaged so that your purchase reaches you in good condition, however, if an accident should happen and your item arrives damaged: Send me a photo of the damaged item and I will ship you a new or offer you a full refund. All items are shipped via USPS.com 1st Class Mail. Upgrades are available upon request.
I will happily ship to a giftee as well as include a personal note upon request, simply leave me the information in the note on the seller check out.
How long does shipping take?
While packages usually arrive sooner, I allow the post office up to two weeks for Domestic delivery and up to 4-5 weeks for International deliveries before resending/refunding for non-delivery. Thank you for understanding. The postal service can be fickle! Please remember that shipping around any holiday can be unpredictable and Priority Upgrades are recommended to ensure faster delivery.
Some countries outside of the USA charge VAT tax or duties on incoming packages. International customers are responsible for any and all Customs Charges, Taxes and Additional Fees levied by their country.
Refunds and Exchanges
I do not accept general returns or refunds but if your item has been damaged during shipping, I will ship you a new or refund you the cost of your item. All you need to do is send me a photo of the damaged item.
The information I Collect About You
KiriLeonard.com requests and collects personal information from my customers to deliver the products and services you request and to help improve your shopping experience. The types of personal information I may collect from you can vary according to the method through which it was attained.
Information You Provide to Me
I receive and store any information you knowingly provide to us, such as:
- Full name
- Email address
- Phone number
- Shipping address
- Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction);
- Username and password for your KiriLeonard.com/Shop account;
A record of your KiriLeonard.com orders & purchase history, and shopping behavior and preferences. Other details that you may submit to me.
You may also provide personal information about other people, such as their name and email address. When you purchase a Gift Certificate for a friend, I will use their name and email address to send them a one-time email. This information is only used for the sole purpose of completing your request. I do not share your friend’s email information.
Information Collected Automatically
As is true of most websites, I gather certain information automatically and store it in log files. This information may include, for example, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
I may combine this automatically collected log information with other information I collect about you. I do this to improve to improve marketing, analytics, and site functionality.
When you interact with KiriLeonard.com, I use technologies such as cookies, beacons, tags, and scripts to collect information about you. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about you and our user base as a whole. I may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
How I Use Your Information
I use your personal information to provide you products and services, such as to fulfill your request for products or to help me personalize our offering to you. I also use your personal information to support my business functions, such as fraud prevention, marketing, and legal functions.
Some examples include:
- Processing, verifying, validating, and completing your transaction;
- Creating, managing, and maintaining your membership to this Site;
- Providing requested live customer support and services;
- Record keeping of your purchase history;
- Enabling communication via our Site, blog, and social networks;
- Managing your participation in contests and promotions; and
- Sending email as appropriate.
How We Share Your Information
Payment, Shipping, & Other Programs
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and payment processors. I will share your personal information with these third parties, but only to the extent necessary to perform these services. I may use other third parties for other services from time to time. These third parties have no authority to use your personal information for their own promotional purposes.
I reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) when I believe in good faith that disclosure is necessary to protect my rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, as KiriLeonard.com, in our sole and absolute discretion, deems necessary and appropriate. Moreover, in the event of a merger or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred assets or assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred assets or assets. I will notify you by a notice on the home page of any change in the information practices governing your personal information as a result of any transfer of assets or any asset change in ownership, and your choices in how your information is used.
KiriLeonard.com is intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any personal information to KiriLeonard.com. If you believe I may have collected information from a person under the age of 13, please promptly contact shop(at)kirileonard.com so I can correct.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Additional Policies and FAQs
Links to Third Party Websites
This Site contains links to other websites. KiriLeonard.com takes no responsibility for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.
The Site and all of its original content are the sole property of Kiri Østergaard Leonard and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws. Please do not copy, distribute, reproduce or use my work without explicit written permission.
Please note that purchases of artwork do not entitle the buyer to any copyrights. You are not allowed to copy, print or distribute the artwork without permission from the artist.
If you have any questions about this Agreement, please feel free to contact us at shop(at)kirileonard.com.